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Privacy Policy

Last Updated: February 13, 2026

Aventis West LLC, doing business as Relay Harvest ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a logistics audit
• Communicate with us via email, phone, or WhatsApp
• Become a client and use our services

This information may include:

• Name and contact information (email address, phone number)
• Company/farm name
• Business information (monthly load volume, shipping routes)
• Any other information you choose to provide

Information Automatically Collected

Currently, we do NOT use cookies or tracking technologies. We do not collect information about your browsing behavior, IP address, or device information. If we implement analytics in the future, we will update this policy and provide you with appropriate notice and choices.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule and conduct logistics audits
• Provide our fractional logistics coordination services
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email hosting, form processing services like Formspree or Netlify Forms)
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• With Your Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at contact@relayharvest.com.

6. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, contact us at contact@relayharvest.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website or services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Aventis West LLC (dba Relay Harvest)
Email: contact@relayharvest.com
Phone: (510) 463-1022

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By using our website or services, you acknowledge that you have read and understood this Privacy Policy.